DETERMINED

Founded by Marc Albert. Determined has extensive experience in some of Belgian’s, The Netherlands’ and UK based household name hotels, Golf Courses and Country clubs and restaurants. Bespoke hotels and hand picked restaurants offering superior support, expertise and a clear direction to the Hospitality sector. Ensuring brand, passion, quality and consistency are at the heart of every project they undertake.

We are a hands on luxury hospitality consultancy firm consisting of the very best industry professionals with extensive experience in diverse areas; we possess over 15-year experience of building a strong reputation with clients. We welcome change, challenges and creativity. We are a team of forward-thinking professionals who think outside the box and do things in new and captivating ways.

 

EXPERTISE

All our team members possess more than 15+ years’ experience in the luxury hospitality field and minimum of 10+ years in executive positions. Together, our combined knowledge makes up 360-degrees expertise of project management, operational consulting, marketing and brand strategy creation and development, and talent development in the luxury hospitality sector.

CORE VALUES

WE ARE EFFICIENT

We believe in optimising productivity and maximising the efficiency of delivery.

WE ARE PROGRESSIVE AND INNOVATIVE

We are progressive, innovative and constantly challenge the status quo to create new business ideas and seize opportunities.

WE ARE COLLABORATIVE

We believe in the value of teamwork and take initiative and ownership to achieve collective success.

WE ARE PASSIONATE

We are passionate about what we do and we believe that passion is what separates the good from the great. With our strategic thinking and goal-oriented approach we transform our passion into a viable and valuable service.

WE BELIEVE IN HONEST, AUTHENTIC COMMUNICATION AND TRANSPARENC

We understand and embrace the fundamental value of communication at all levels. Above all, our team is transparent about what we do, how we do it, maintaining expectations, meeting deadlines, adapting to change and effectively communicating how the optimal solution will successfully work.

WE OPERATE WITH INTEGRITY

How we do business is just as important as the business we do. We believe choosing courage over comfort, choosing what is right over what is easy and choosing to practice our values rather than simply stating them

SALES

MARKETING

REVENUE MANAGEMENT

Helping our clients achieve sustainable and consistent revenue growth is key, driving business revenue streams formulated with a clear sales strategy, creating business plans and target.

  • Deep dive marketing reviews
  • Strategy development
  • Marketing plan creation
  • Brand transformation
  • Direct marketing
  • Content strategy & creation
  • Collateral production
  • Photoshoots and filming
  • Website audits